iFusion® Research fields quantitative surveys using on-line, live agent interviews or automated interactive voice/touch response methods or a combination. We use the best method based on the clients objectives, budget and speed of results.
On-Line Surveys
On-line surveys are conducted over the web by sending potential respondents a link to a survey through e-mail that they can complete on a computer or mobile device.
Live Agent Phone Interview
These are surveys were potential respondents are called by an interviewer over the phone.
Interactive Voice/Touch Response
These are surveys conducted over the phone using automated calling technology where response to questions are captured by keypad or voice. iFusion® has used this method extensively and understands and fully complies with CRTC regulations governing these type of calls (ADAD).
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